Phone Support

SSI provides many phone support options to suit the needs of your case and your claims administration budget. Allowing SSI to handle calls relating to your settlement prevents your office from becoming inundated with calls and ensures that each call is handled in a consistent manner.

• Capacity to handle thousands of calls on a daily basis and can meet the phone support needs of every case, no matter the size.
• Fully-staffed phone support by experienced, well-trained and professional Customer Service Representatives working off of a script reviewed and approved by you.
• Multilingual phone support available to assist all class members, no matter the type of case.
• 24/7 access to an automated menu of frequently-asked questions, ensuring class members have constant access to up-to-date information about each settlement.